As the national lockdown finally begins to ease, and with non-essential shops now having the greenlight to reopen, we are pleased to announce that as of Monday April 19th we will finally be opening our doors and admitting visitors back in to the warehouse- happy days!!
Obviously, as with all aspects of life, a lot has changed in the past 12 months. Visitors to the warehouse remain strictly by appointment only, and we have now limited this to one visitor in the morning and one in the afternoon. This is just to begin with, the health and safety of our staff & our customers will always be our first priority, so we must ensure that we can continue to maintain normal operations with the new social distancing measures in place.
In line with government guidelines the COVID specific rules for customers visiting the warehouse are as follows:
– As with essential shops, customers will be required to wear face coverings at all times in the warehouse.
– Only one customer permitted per appointment where possible, no couples or groups.
– Social distancing must be observed at all times.
– We ask that customers should only touch items they intend to buy.
– Customers are encouraged to pay on card or use contactless when they can.
We have also re-activated the click and collect option in our online shop, so customers can now buy online and collect from the warehouse. A dedicated pick-up point has been set up, so customers do not need to enter the warehouse to collect orders, with zero contact between staff and customers.
Hopefully, we’ve turned a corner and it’s onwards and upwards from here on in! I just want to take the time to wish the best of luck to everyone who’s recently re-opened their business be it shops, pubs, restaurants etc. On behalf of everyone here at JWL, I want to say a massive thank you to all our customers for their continued support through was has been an immensely difficult year for us all. We look forward to welcoming you back to our warehouse in the coming weeks.
All the best,